Get Started Today

Ready to begin your journey toward better mental health? Schedule your consultation or reach out with any questions. We're here to support you every step of the way.

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Schedule Your Appointment

Book your consultation in just a few simple steps. Choose your preferred service and click to book directly through our appointment platform.

Contact Information

Main Office

Nairobi, Kenya

Phone Numbers

Main: 0115 277 559
Crisis Line: Redcross (1199)

WhatsApp

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Email

info@zenarapsych.com
appointments@zenarapsych.com

Office Hours

Monday - Friday: 24/7
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed

Send Us a Message

Location & Directions

Zenara Psychological Services

Mama Ngina Street, Nairobi CBD, 00100, Kenya

Phone: +254 0115 277 559

Email: info@zenarapsych.com

Getting Here

Matatus: All CBD-bound matatus stop nearby. Alight at Kencom or Ambassador stages.
Parking: Available at Hilton Hotel parking (pay parking) or Phoenix House (Koinange Street)

Payment Options

Accepted Payment Methods

M-Pesa
Cash
Visa
Bank Transfer

Crisis Resources

If you're experiencing a mental health emergency, please reach out for immediate help. You don't have to face this alone.

Crisis Hotline

0900-620-800 / 0718-227-440

24/7 support for mental health emergencies

Crisis Text Line

+254 115 277 559

24/7 crisis support via text message

Emergency Services

911 Or 999

For immediate life-threatening emergencies

If you're having thoughts of self-harm or suicide, please reach out immediately. You matter, and help is available.

Frequently Asked Questions

Get answers to common questions about appointments and our services.

How do I know if therapy is right for me?

Therapy can be beneficial for anyone experiencing emotional distress, life transitions, relationship challenges, or simply wanting to understand themselves better.

What should I expect in my first session?

Your first session is typically an assessment where we'll discuss your concerns, goals, and history to develop a personalized treatment plan.

How long does therapy typically take?

The length of therapy varies depending on your individual needs and goals. We'll regularly check in about your progress and adjust as needed.

Can I switch between remote and in-person sessions?

Yes, we offer flexibility in session formats. You can choose remote or in-person sessions based on your preference and comfort level.